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Privacy Policy

Last Updated:

At Thelaxenathax, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or participate in our workshops.

Information We Collect

We collect information that you provide directly to us when you:

  • Fill out our contact form (name, email address, message)
  • Register for workshops or events
  • Communicate with us via email or phone
  • Subscribe to our newsletter or updates

We automatically collect certain information when you visit our website, including:

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • IP address and location data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process workshop registrations and manage bookings
  • Send you updates about workshops, events, and special offers (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Ensure website security and prevent fraud
  • Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes
  • Contract Performance: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract
  • Legal Obligation: When processing is necessary to comply with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided your interests do not override ours

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our website and conducting workshops
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice to you)
  • With your explicit consent

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure storage systems
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Restriction: Request limitation of processing of your personal information
  • Data Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives adequate protection in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for which we process it
  • Legal and regulatory requirements
  • Statute of limitations

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we have collected information from a child under 16, please contact us immediately.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and help us understand which ads lead to meaningful actions on our website.

Google Ads Remarketing

We may use Google Ads Remarketing to show you relevant advertisements based on your previous visits to our website. This service uses cookies to serve ads to users who have visited our site.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This service collects information about how you use our website, which helps us improve our services. Google Analytics uses cookies and may collect your IP address.

Google Maps API

If we use Google Maps on our website to display our location, the Google Maps API may collect certain information including your location data. Please refer to Google's Privacy Policy for information about how Google handles this data.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. For detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Thelaxenathax
1806 Riverbend Way
Minneapolis, MN 55408
Phone: +1 (330) 440-1287
Email: contact@thelaxenathax.world

Thelaxenathax

Creative Workshops: Candle Making, Textiles & Handcrafts

1806 Riverbend Way
Minneapolis, MN 55408

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Phone: +1 (330) 440-1287

Email: contact@thelaxenathax.world

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